Bilingual Customer Service Representative
Company: Resource Staffing
Location: League City
Posted on: January 9, 2021
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Job Description:
OVERVIEW: We are seeking Member Service Representatives to
assist in taking incoming calls (Outbound calls include but not
limited to introducing new plan benefits for existing Members) from
our Marketplace Members and will provide them eligibility and
benefit information. They will also support by answering questions
regarding the new plan year benefits. Member Service Representative
Minimum Qualifications: Bilingual (English/Spanish &
English/Vietnamese) is a plus Call Center Experience Managed
Care/Health Insurance Call Center experience preferred but not
required Medical Terminology Multitasking skills Able to handle
high call volume Proficient in Microsoft Office Flexible to work
shifts between the following business hours during the Open
Enrollment Period: 8 am to 8 pm Monday-Friday 8 am to 1 pm
Saturdays)
Keywords: Resource Staffing, League City , Bilingual Customer Service Representative, Sales , League City, Texas
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