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Desktop Onsite Technician

Company: Hemmersbach Nordamerika
Location: League City
Posted on: January 15, 2022

Job Description:

Desktop Onsite TechnicianBe part of usHemmersbach provides IT infrastructure services in more than 190 countries with 50+ own subsidiaries. We deliver exclusively for the leading companies in the IT industry. As pragmatic problem solvers, we not only enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids Family. That s why Hemmersbach is The Social Purpose IT Company.Your TasksDESKTOP - On Site technicianThe Desktop Support Specialist installs, configures, and troubleshoots networked and standalone PCs in dual domain environment.Provide hardware and software technical supportDocument all issues and resolutions in ticket tracking systemMaintain quality customer service and communication by following departmental standardsPerforms troubleshooting to isolate, diagnose, and correct hardware or software problemsInstalls and configures network printing and directory structuresInstalls client applications and updates on client PCsMonitors and manage DSS ticket to resolution providing complete details of resolution in the ticket.Maintain complete inventory of all IT assets, update assets in SNOWOur RequirementsStrong knowledge of all Windows based operating systemsStrong knowledge of PC based computer hardwareStrong knowledge of Office 365 suiteBasic knowledge of networking concepts & technologiesExcellent organizational, written, interpersonal and communication skillsProven problem solving and analytical skillsYour BenefitsWe offer a support package that includes:Medical coverageDental and Vision coverageLife InsuranceShort & Long Term Disability Insurance401KPTO

Keywords: Hemmersbach Nordamerika, League City , Desktop Onsite Technician, Professions , League City, Texas

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