Front Desk Coordinator - PART TIME
Company: Universal Technical Institute
Location: Houston
Posted on: April 18, 2024
Job Description:
Front Desk Coordinator - PART TIME
Job Locations
US-TX-Houston - US-TX-Houston
ID
2024-5522
Type
Part-Time
Overview
Perform activities in support of meeting prospective students and
other visitors, answering phone calls, and miscellaneous clerical
duties. The Front Desk Coordinator often serves as the first
impression of UTI, therefore, the ability to establish credibility
and rapport quickly is critical for success in this role.
Additionally, the person in this position must be friendly and
genuinely interested in the needs of others, ranging from potential
students and their families to other employees at UTI and our
industry partners. As Brand ambassador for guest experience, the
ideal candidate for this role will be able to work well with others
in a fast-paced environment. Detail-oriented work is also a focus
of this job, and those details need to be handled quickly,
correctly, and efficiently to maintain and grow relationships with
external and internal customers.
Responsibilities
- Greet visitors, have all individuals
register at the Front Desk, and direct visitors to appropriate
staff members.
- Answer all incoming lines in a prompt, professional manner, and
route to the proper department.
- Provide excellent customer service to external and internal
customers.
- Receive incoming mail, log overnight packages, sort mail, and
distribute to proper departments.
- May process incoming checks and send to proper
departments.
- Provide administrative support to a variety of departments,
Field Admissions, Campus Admissions, other support
departments.
- Assist with campus events, Open House, Orientation, Graduation,
etc.
- May assist in scheduling, coordinating, and delivering
professional tours of the location for prospective and enrolled
students/families.
- Provides feedback to necessary parties regarding tours, high
school visitations and other visitors as needed.
- Maintains and relays current knowledge of course offerings and
campus activities.
- Maintains accurate records of guest, vendors and visitors that
have toured the facility.
- Manages inventory levels of marketing and promotional materials
for the admission department.
- Assists Supervisor of Admissions Support, Campus Admissions
Manager or Corporate Office Admissions in paperwork and duties that
support the admissions teams.
- Perform clerical and/or keyboarding duties as needed.
- Other duties as assigned
Qualifications
Education / Experience
- High School diploma or GED required.
- Previous experience with multi-line phone system strongly
preferred.
- Customer Service experience required.Skills
- Ability to work in a fast-paced and highly visible
environment.
- Ability to maintain a professional and approachable
demeanor.
- Ability to communicate effectively with all levels of employees
and visitors (written and verbal).
- Ability to work well with a variety of styles and
personalities.
- Possess excellent customer service skills.
- Knowledge of Microsoft Office software
- Confidence in public speaking
- Strong keyboarding skillsAbilities
- Must be able to lift, carry, push, or pull up to 10 pounds or
less 5% of the workday.
- Must be able stoop, kneel, crouch, or crawl 5% or less of the
workday.
- Must be able to talk, see, hear, concentrate, think, learn and
reason for all of the workday.
- Must be able to sit and walk or otherwise move around for
prolonged periods throughout the workday.
- Must be able to use a keyboard and do manual tasks for
prolonged periods throughout the workday. Work Environment
- Work is performed indoors in a climate-controlled
environment.
- This position is designated as Onsite.
Keywords: Universal Technical Institute, League City , Front Desk Coordinator - PART TIME, Other , Houston, Texas
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