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Bilingual Customer Service Representative

Company: Resource Staffing
Location: League City
Posted on: January 10, 2022

Job Description:

OVERVIEW: We are seeking Member Service Representatives to assist in taking incoming calls (Outbound calls include but not limited to introducing new plan benefits for existing Members) from our Marketplace Members and will provide them eligibility and benefit information. They will also support by answering questions regarding the new plan year benefits.

Member Service Representative Minimum Qualifications:
Bilingual (English/Spanish & English/Vietnamese) is a plus
Call Center Experience
Managed Care/Health Insurance Call Center experience preferred but not required
Medical Terminology
Multitasking skills
Able to handle high call volume
Proficient in Microsoft Office

Flexible to work shifts between the following business hours during the Open Enrollment Period:
8 am to 8 pm Monday-Friday
8 am to 1 pm Saturdays)

Keywords: Resource Staffing, League City , Bilingual Customer Service Representative, Hospitality & Tourism , League City, Texas

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