LeagueCityRecruiter Since 2001
the smart solution for League City jobs

Associate Team Leader - Houston 2, Tx

Company: H&R Block
Location: League City
Posted on: January 10, 2021

Job Description:

What you'll do... This Job Posting covers openings in multiple office locations within the area. Joining us as an Associate Team Leader, you'll support a single retail office during tax season to consistently exceed client expectations and provide daily operations direction for the tax office. Helping others is what we do best at H&R Block, which means you'll get to see the impact of your work firsthand. You won't prepare taxes in this role, so prior tax preparation experience is not required. You will be a vital part of the team to deliver on our purpose to provide help and inspire confidence in our clients and communities everywhere. You'll begin working a flexible part-time schedule in early December as you ramp up for the busy tax season and transition to a full-time schedule from January through April. After working a successful tax season, you may find that you want to apply to return for subsequent seasons, or even apply for advancement opportunities. Day to day, you'll

  • Support the Multi-Unit Team Leader, serving as onsite point of contact for tax office associates and clients, ensuring quality and consistent execution that will allow us to promote the value of H&R Block
  • Execute and hold all tax office associates accountable to Standard Operating Procedures (SOP) execution and client service experience, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
  • Serve as point of contact for onsite escalated client service concerns
  • Ensure clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
  • Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience
  • Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities and overall goals
  • Lead daily huddles and communicate essential information to office associates About H&R Block... We are here to live our purpose to provide help and inspire confidence in our clients and communities everywhere. We take our work personally, because we know what it represents: Families and homes. Livelihoods and lives. We've been true to that purpose since brothers Henry and Richard Bloch founded our company in 1955. Since then, we've grown to approximately 12,000 tax offices throughout the United States and around the world. When you join our team, you'll add to the momentum of a forward-thinking company - one that defined an industry and is now leading its transformation. It would be even better if you also had...
    • Experience supervising or managing people
    • History of delivering outstanding customer experiences
      Bilingual candidates strongly encouraged to apply! What you'll bring to the team...
      • Prior experience working in customer service or similar role
      • Strong organizational skills and ability to plan and manage day-to-day office operations
      • Customer-centric mindset and strong communication skills
      • Computer proficient with the ability to use MS Office
      • Demonstrated ability to work independently with minimal supervision
      • Passionate, determined, resilient under stress and a will to win attitude
      • Able to work a flexible work schedule of 40 hours per week and flexibility based on business needs
      • High school diploma / equivalent or higher

Keywords: H&R Block, League City , Associate Team Leader - Houston 2, Tx, Hospitality & Tourism , League City, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Part-time Nabisco Retail Merchandiser/Stocker
Description: br br Job Description br br Are You Ready to Make It Happen at Mondel 275 z International br br Join our Mission to Lead the Future of Snacking. Make It With Pride. br br You will optimise (more...)
Company: Mondelez
Location: Houston
Posted on: 01/16/2021

WHATABURGER RESTAURANTS: Restaurant Manager - 8430 Fm 1960 Bypass Rd W (Humble, Texas) - Unit 929
Description: Job DescriptionAt Whataburger, we started out with a simple goal: to serve a burger so big it took two hands to hold and so good that in one bite a customer would say What a burger . We didn't just (more...)
Company: WHATABURGER RESTAURANTS
Location: Humble
Posted on: 01/16/2021

Customer Service Representative - Work From Home
Description: Customer Service / Call Center / Remote - Anywhere in U.S. / Full Time
Company: Alorica
Location: Spring
Posted on: 01/16/2021


Line Cook - Broil/Grill
Description: Description:Love your job at Texas Roadhouse Join our family and take pride in your work. Do you feel that you have the potential to be a grill master for Texas Roadhouse Our legendary steaks are our (more...)
Company: Texas Roadhouse
Location: Houston
Posted on: 01/16/2021

Line cook
Description: Line cook Tressie---s
Company: Tressies Southern Kitchen
Location: Magnolia
Posted on: 01/16/2021

WHATABURGER RESTAURANTS: Restaurant Manager - 3712 S Shepherd Dr (Houston, Texas) - Unit 271
Description: Job DescriptionAt Whataburger, we started out with a simple goal: to serve a burger so big it took two hands to hold and so good that in one bite a customer would say What a burger . We didn't just (more...)
Company: WHATABURGER RESTAURANTS
Location: Houston
Posted on: 01/16/2021

Retail Project Merchandiser Full Time
Description: Retail Project Merchandiser Full Time At our Company, we grow People, Brands, and Businesses The foundation of retail is built with strong displays for consumers to easily spot the top brands they love. (more...)
Company: Advantage Solutions
Location: Houston
Posted on: 01/16/2021

WHATABURGER RESTAURANTS: Restaurant Manager - 3624 Old Spanish Trl (Houston, Tx) - Unit 267
Description: Job DescriptionAt Whataburger, we started out with a simple goal: to serve a burger so big it took two hands to hold and so good that in one bite a customer would say What a burger . We didn't just (more...)
Company: WHATABURGER RESTAURANTS
Location: Houston
Posted on: 01/16/2021

Certified Pharmacy Technician
Description: In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department (more...)
Company: Walgreens
Location: Galena Park
Posted on: 01/16/2021

Late Night Closing Crewmembers (near 290 & 1960)- Crew, Cooks & Cashiers
Description: The Crewmember At Raising Canes, What We Do is serve the Perfect Box, Fast, Friendly, Clean Have Fun A Crewmember has the primary responsibility of providing a positive Customer experience, including (more...)
Company: Raising Cane''s
Location: Houston
Posted on: 01/16/2021

Log In or Create An Account

Get the latest Texas jobs by following @recnetTX on Twitter!

League City RSS job feeds