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Bilingual Customer Service Representative

Company: Resource Staffing
Location: League City
Posted on: November 22, 2020

Job Description:

OVERVIEW: We are seeking Member Service Representatives to assist in taking incoming calls (Outbound calls include but not limited to introducing new plan benefits for existing Members) from our Marketplace Members and will provide them eligibility and benefit information. They will also support by answering questions regarding the new plan year benefits. Member Service Representative Minimum Qualifications: Bilingual (English/Spanish & English/Vietnamese) is a plus Call Center Experience Managed Care/Health Insurance Call Center experience preferred but not required Medical Terminology Multitasking skills Able to handle high call volume Proficient in Microsoft Office Flexible to work shifts between the following business hours during the Open Enrollment Period: 8 am to 8 pm Monday-Friday 8 am to 1 pm Saturdays)

Keywords: Resource Staffing, League City , Bilingual Customer Service Representative, Hospitality & Tourism , League City, Texas

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