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Medical Assistant II

Company: Stephen F Austin Community Health Network
Location: League City
Posted on: August 6, 2022

Job Description:

Job DescriptionCOMMUNITY HEALTH NETWORKJOB DESCRIPTION JOB TITLE: Medical Assistant IIREPORTS TO: Chief Medical Officer & Site Manager or Lead POSITION ID: MA-142DEPARTMENT: Medical POSITION STATUS: X Full-time ____ 1099 _____ EXEMPT ______ Part-time ___X W2 X NON-EXEMPT EFFECTIVE DATE: 1/21/2022SCOPE OF RESPONSIBILITIES: The Medical Assistant will provide routine technical duties and assist with other related tasks involved in providing quality patient care and services directed toward restoration of health and wellness, and health promotion. This individual is responsible for aiding the on-site Provider with normal routine of the clinic activities. The Medical Assistant will obtain patient intake information and histories, ensure that consents have been signed, and respond to all patient request (i.e., prescription refills, etc.). All duties are structured in accordance with the Patent Centered Medical Home (PCMH). If bilingual must be privileged to translate. ESSENTIAL JOB DUTIES

  • Direct patients to available exam room.
  • Record patients' chief complaints regarding the reason for the clinic visit.
  • Obtain and record vital signs.
  • Maintain accurate and confidential records.
  • Instructs patients on the collection of lab specimens and completes lab information.
  • Assist providers with examination and treatments as directed. Perform waived lab test and/or assist with procedures as directed by provider.
  • May assist with translation as needed. This includes verbal and written.
  • Obtain needed supplies and 'shared' equipment as requested by provider.
  • Ensure rooms are stocked and prepared for patient visit. Assist with maintaining and ordering medical supplies as assigned.
  • Discharge patients and provide patients with information as defined by provider. Schedule specialty appointments as directed.
  • Performs EKGs as ordered by provider.
  • Takes patient intakes and health histories.
  • Ensure all areas of the clinic are clean and orderly.
  • Participate in quality assurance and performance improvement activities as assigned.
  • Participate in the cleaning, packaging, and autoclaving of instruments as assigned. Completes required documentation.
  • Assist in maintaining all logs pertaining to medical care (i.e., pap smears, abnormal tests, lab, and x ray).
  • Ensures that patient consents are signed.
  • Assesses immunization records and refer for immunization as needed to meet DSHS guidelines.
  • Accept other duties as assigned including Student MA supervision. QUALIFICATIONS
    • High school diploma or GED.
    • One year of work experience, preferably in the health field.
    • Medical Assistant (MA) from a State approved school and certificate to practice MA (recommended)
    • Knowledge of all confidentiality requirements regarding patients and strict maintenance of proper confidentiality on all such information.
    • Ability to deal professionally, courteously, and efficiently with the public and all levels of the organization.
    • Ability to work with people of all socioeconomic levels.
    • Ability to communicate clearly and effectively.
    • Familiarity with office equipment, calculators, photocopiers, faxes, and practice management software. Additional Requirements:
      • Ability to handle multiple projects simultaneously.
      • Bilingual ability in Spanish preferred.
      • Team player with excellent communication skills.
      • Well organized and self-directed.
      • Ability to respond effectively to the most sensitive inquiries or complaints.
      • Consumer advocate for quality health care and services.
      • Strong leadership skills following the servant leadership model. Behavioral Appraisal:
        • Adaptability
        • Adapts to changes in the work environment; Manages competing demands; change's approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
        • Communication
        • Expresses ideas and information clearly, exhibiting good listening skills and asks appropriate questions.
        • Keeps others adequately informed.
        • Interacts in a considerate, courteous, and professional manner with co-workers and the public.
        • Dependability
        • Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
        • Initiative
        • Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
        • Teamwork
        • Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
        • Leadership
        • Influences, supports, and motivates staff and coworkers,
        • Effectively makes decisions within the scope of assigned position and uses resources wisely.
        • Demonstrates leadership in support of the Agency's mission and goals.
        • Drives service delivery systems to support the agency's mission, vision, and values Attendance/Punctuality Requirements:
          • Attendance/Punctuality
          • Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. Competency Requirements:
            • Analytical
            • Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data.
            • Business Acumen
            • Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.
            • Design
            • Generates creative solutions; Translates concepts and information into images; Uses feedback to modify designs; Applies design principles; Demonstrates attention to detail.
            • Innovation
            • Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.
            • Planning/Organizing
            • Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
            • Quality
            • Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
            • Technical Skills
            • Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
            • Time Management
            • Completes assigned tasks by designated deadlines.
            • Responds to communication requests (email, IM, etc.) in a timely manner.
            • Appropriately prioritizes work according to importance and demand.
              • Written Communication
              • Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. PHYSICAL DEMANDS/WORK ENVIRONMENTBLOODBORNE PATHOGENS EXPOSURE LEVEL: 1 (HIGH) Physical Demands:
                • Occasionally required to sit.
                • Frequently required to talk and stand
                • Frequently required to utilize hand and finger dexterity.
                • The employee must occasionally lift and/or move up to 50 pounds.
                • Specific frequently vision abilities required by this job include:
                • Close vision
                • Color vision
                • Peripheral vision
                • Depth perception
                • Ability to adjust focus.Environment:
                  • While performing the duties of this job, the noise level in the work environment is usually moderate.Hours:Work hours are generally a regular workday of 8:00 a.m. to 6:00 p.m. five days per week, Monday through Friday. However, the position may require work in addition to regular hours, before 8:00 a.m., after 5:00 p.m., and occasional weekends.Benefits:Health insurance and worker's compensation are all available to the employee. CHN observes holidays in accordance with the Holidays policy, which is subject to change from time to time. Employees are entitled to paid Personal Time Off (PTO) after a short waiting period. Salary:Commensurate with experience and pay matrix.By signing below, I acknowledge that I have received a copy of this job description, that I have had an opportunity to review it, that it has been discussed with me, and I believe I can fulfill the duties contained therein. _______________________________________ ________________Associate Director of Human Resource Signature Date _______________________________________ ________________Employee Signature Date _______________________________________ ________________Supervisor Signature Date

Keywords: Stephen F Austin Community Health Network, League City , Medical Assistant II, Healthcare , League City, Texas

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