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Membership Director

Company: Sequoia Golf South Shore LLC
Location: League City
Posted on: January 8, 2022

Job Description:

Membership Director

Maximize membership sales through recruitment and facilitation of new Members, referrals, and assist in decreasing Member attrition. This is accomplished through sales execution and attaining or exceeding the annual budget revenue goals for membership.

Primary Objectives to achieve membership department goals, as applicable:
Dues Added
Initiation Fee
Net Member Growth
Member Retention
Net Dues
Manage Contra and Membership Expenses
All New Members attend a New Member Orientation
Connect Members to the Club, Employee Partners, and other Members
Touch every Member that is resigning at the Club (options - depend on size of Club)
Resell the Club through relationships and discussion
Essential Duties and Responsibilities:
Responsible for achievement of Membership Departments sales plan, goals, and objectives following all guidelines, policies, and procedures
Responsible for generating enough prospect inventory to support the Clubs sales plan and the maintenance of prospect database in accordance with standards utilizing the appropriate CRM system
Responsibility for execution of follow up with new Members through a 30/60/90-day Campaign resulting in Member Referral
Responsible for the formation and function of a Membership Committee whose purpose is geared towards the generation of prospects and new Members. Additionally, will assist with connecting new Members to the membership at large
Represents the Club in community activities and organizations to provide community awareness of the Club and to develop sources for prospective Club Members
Prepare and attend all weekly sales meetings with GM
Collaborate with VP of Membership and Marketing Manager to develop annual/quarterly game plan to generate quality leads through strategy and pricing
Additional Responsibilities:
Promote the Club to the local community by attending Member functions, sponsoring community events, representing Club within community organizations
Implementation of Club Member Retention plan (options - depend on size of Club)
Develop process and execute the New Member Orientation strategy
Maintain communication with peers by attending weekly department head and sales meetings
Implement and support all company initiatives and programs as requested
4-year college degree preferred and 2 - 3 years of related experience in sales preferably fundraising/hospitality/service industry, or equivalent combination of education and experience
Undergraduate degree in business, marketing, public relations, communications, or Hotel and Restaurant Management preferred
Strong sales skills required
Knowledge of golf preferred
Sales training preferred
Proficient in computer software including Microsoft Office Suite and CRM
Solid time management, organization, and prioritization skills; ability to work independently
Excellent customer service orientation and focus on customer satisfaction required
Strong leadership and people skills, plus the ability to build and foster a team environment desired

Keywords: Sequoia Golf South Shore LLC, League City , Membership Director, Executive , League City, Texas

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