CDJR Warranty Administrator
Company: ZT Auto
Location: Houston
Posted on: February 14, 2026
|
|
|
Job Description:
Job Description Job Description Description: CDJR Warranty
Administrator Location: Houston, TX Description We are seeking a
CDJR Warranty Administrator to ensure the accuracy, compliance, and
efficiency of all warranty-related processes. This role is
responsible for managing the complete warranty lifecycle from
repair order booking to claim submission, reconciliation, and
reporting in strict accordance with CDJR and company policies. The
ideal candidate is highly organized, detail-oriented, and excels in
a fast-paced environment. This is a vital position that supports
dealership operations and maintains manufacturer compliance across
multiple departments. Key Responsibilities •Review and book repair
orders in compliance of CDJR Policy and Procedure •Processes all
warranty claims promptly and with accuracy • Processes all warranty
paperwork to ensure proper documentation • Verifies criteria
required by manufacturer • Reconciles all warranty receivables with
payments through the appropriate accounting schedule. • Posts
credits. • Resubmits all rejected claims promptly or receives
authorization to write them off. • Review all warranty receivable
schedules to ensure payment within 30 days • Follows up on payment
of outstanding claims. • Files and maintains all service records as
required by the warrantor. • Keeps informed of all factory recalls
and bulletins. • Assists with any clerical needs as directed by the
fixed operations manager or the controller. • Maintains a
professional appearance and a neat work area. • Performs other
duties as assigned. Requirements: •Minimum 3 years of warranty
administration experience in a dealership environment. •CDJR
experience is strongly preferred. •Prior experience with CDK
database systems is preferred. •Strong knowledge of manufacturer
warranty policies, procedures, and audit requirements. •High
attention to detail with the ability to manage multiple priorities
and deadlines. •Excellent communication, organization, and
documentation skills. •Proficiency in Microsoft Word, Excel, and
Outlook.
Keywords: ZT Auto, League City , CDJR Warranty Administrator, Administration, Clerical , Houston, Texas